Skip to main content

How to suppress or cancel a production file

Stop a production file from continuing when it should not be printed, mailed, or imaged.

M
Written by Marlaya Peace

Overview

If a production file should not continue, use the available stop or suppress action in Production Files.

Stop a production file

  1. Open Job Processing.

  2. Select Production Files.

  3. Find and review the production file.

  4. Select the file-level action used to stop or suppress the job.

  5. Enter a clear comment explaining why the file should not continue.

What happens next

If the whole job is stopped, the file status changes to Cancelled. The production file will not print or mail.

When only some records should be stopped

If only one or a few records should not continue, use the loan-level area instead of stopping the entire file.

Did this answer your question?