Skip to main content

How to confirm return PDF/image files

Confirm that return PDF or image files were created and sent.

M
Written by Marlaya Peace

Overview

Use the File Image Listing report to confirm return PDF naming and image activity for mailed or PDF-only files.

Confirm return files

  1. Run the File Image Listing report for the correct file.

  2. Review the Bulk Name and Individual Name columns.

  3. Use the bulk naming to identify the ZIP file or returned image package.

  4. Compare the report details with the FTP Information module when needed.

Note

Individual files are often sent inside a bulk ZIP file. Reference the bulk name when comparing against FTP activity.

Did this answer your question?