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Document retention and repository clients

Understand how long documents are available in ncConnect Document View.

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Written by Marlaya Peace

Overview

Document availability can depend on your company setup.

Standard retention

Newcourse generally holds two years of documents in ncConnect unless your company is set up as a repository client.

If you cannot find an older document

  1. Confirm your search criteria and date filters.

  2. Check whether you are searching the correct company and product.

  3. Contact your Account Executive or administrator if the document is outside the standard retention window.

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