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What to do if you see the wrong company

Steps to take if the company name shown in ncConnect is not the company you expected.

M
Written by Marlaya Peace

Overview

After signing in, confirm the company information shown near the top left of ncConnect.

If the company is incorrect

  1. Stop using ncConnect immediately.

  2. Log out of the portal.

  3. Contact your company administrator or Account Executive.

This helps prevent viewing or interacting with information under the wrong company profile.

Why this matters

Access in ncConnect is controlled by company, user, module, product, and security settings. If the company shown does not look correct, your access should be reviewed before you continue.

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